The second-hand marketplace Users Express Displeasure About Size Updates

Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.

The popular resale platform has revised its sizing categories for women's and children's clothes without notifying all users about the change.

Digital Channels Response

Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category than originally posted as a result of the reclassification.

The company said the updated approach better aligns with similar services.

They have suggested members to examine their items and update the measurements by hand when needed, which has left users frustrated.

Size Classification Updates

Earlier, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.

Shopper Accounts

One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.

Manual Updates

Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".

"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.

Service Background

The service features exceeding 100 million users, comprising 18 million UK members.

It has become a favored option versus similar marketplaces including eBay and Depop.

This represents another occasion when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods following member complaints.